FAQ.
Short, blunt, no marketing voice.
- Do we have to stop using WhatsApp?
- No. The WhatsApp group stays exactly as it is. Knock doesn't replace it. It replaces its operational use.
- What if only 20 people install it?
- That's enough. The moment the committee posts a first announcement, everyone who installed has already received something worth having. No network effect required: one committee member is enough to make it useful.
- What if our building has no committee?
- Right now, Knock works through an active committee, which invites the building and approves setup. Without a committee, there's no way to start.
- Can we export our data and leave?
- Yes. Deletion and export cover every module in one request, and you can turn the service off at any time.
- Does it open the gate?
- No. Nothing in the app controls a gate or physical entry to the building.
- Do residents pay?
- No. Residents never pay for Knock, ever.
- Is there a chat?
- No, on purpose. Comments underneath a post are exactly what turns a group unusable. No comments means nobody argues at midnight, and nobody has to scroll thirty replies to find the actual information.